Articles

Changing Account Ownership

You've probably noticed that you are unable to change your name or email address on your "My...

 How can I upgrade my account?

If you would like to upgrade your hosting plan, addon a product or just add more disk space,...

 How do I cancel my account?

We hope that you never want to cancel your account with us but we understand that sometimes we...

 How does the 90-day money back guarantee work?

It is very simple. If for any reason you are dissatisfied with our service or we can't provide...

 Lost account login details

In the event you have lost your account details and need to gain access to your account, we...

 What kind of support does my plan include?

All Shared and Reseller accounts include basic account support.  If you pay for enhanced support...

 I cannot access my site, or it times out

If you think your IP Address is blocked or you are having troubles accessing your site and the...