We've recently performed some software upgrades to both cPanel and the Client Area that has resulted in some of the KB articles appearing outdated and obsolete. We are working to update and/or remove the affected articles but this may take some time. We appreciate your patience!

How do I cancel my account?

We hope that you never want to cancel your account with us but we understand that sometimes we can't compete on all levels of service and sometimes there are other factors that might make you want / need to cancel your account.

If we can't reconcile any issues and keep you as a customer, you may cancel your account at any time in the client area by following these simple steps:

1) Login to the Client Area
2) Click the big Services button, or the Services Menu -> My Services subitem
3) Find your hosting account in the list and click it.
4) Click Request Cancellation in the left side nav menu.

If there is anything we can do to keep your business, please submit a support ticket with your issue and we'll respond promptly.