Articles

Can I receive a printable invoice for my records?

Yes, our billing system allows you to view and print your invoices as you choose.  You get a...
Changing Account Ownership

You've probably noticed that you are unable to change your name or email address on your "My...
How does the 90-day money back guarantee work?

It is very simple. If for any reason you are dissatisfied with our service or we can't provide...
How to transfer account to another person

Some of your user details are not changeable.  If you are wanting to transfer the billing and...
I have a subscription but still receive an invoice

Every month we send you an invoice before payment is due or automatically deducted. Whether you...
I never received my welcome email

If you did not receive your welcome email or login information email from us this could be...
If I pay by eCheck when will my hosting or domain become active?

Hosting and domains are setup automatically once payment is made. If you make a payment via...
What payment types do you accept?

Currently we accept Visa, Mastercard, Discover, American Express payments.At this time, we do not...