Some of your user details are not changeable. If you are wanting to transfer the billing and payment responsibilities and account ownership to another person, please submit a support ticket with your request.
The person receiving the account transfer will need to also submit a ticket requesting to assume ownership.
Most Popular Articles
If I pay by eCheck when will my hosting or domain become active?
Hosting and domains are setup automatically once payment is made. If you make a payment via...
I never received my welcome email
If you did not receive your welcome email or login information email from us this could be...
I have a subscription but still receive an invoice
Every month we send you an invoice before payment is due or automatically deducted. Whether you...
What payment types do you accept?
Currently we accept Visa, Mastercard, Discover, American Express payments.At this time, we do not...
Can I receive a printable invoice for my records?
Yes, our billing system allows you to view and print your invoices as you choose. You get a...
