Knowledgebase

If you are currently hosted elsewhere and are wanting to move to Lithium Hosting we offer a no downtime file transfer service.

Providing you are willing to provide us with your existing control panel details we are able to

*Log in to your old account
*Creating a backup of all files
*Downloading the backup
*Install backup on your Lithium Hosting Account

During this whole process your website stays online due to there being more than one copy. We highly recommend you contact us before you change your DNS records so we can still access your old server.

When contacting please quote the following details:

OLD CONTROL PANEL:

Old Control Panel URL:
Old Control Panel Username:
Old Control Panel Password:
Old Control Panel Software:

NEW CONTROL PANEL:

New Control Panel Username and Password:

ITEMS TO TRANSFER:

For example: "vBulletin Forum and Database"

This will allow us to help in the best way possible.