We've recently performed some software upgrades to both cPanel and the Client Area that has resulted in some of the KB articles appearing outdated and obsolete. We are working to update and/or remove the affected articles but this may take some time. We appreciate your patience!

SSH Access

SSH Access is available on 2nd Tier plans and higher only.  At the time of this article, that is the Cloud Enhanced plan or equivalent.
If you're a VPS customer, you have full root access.

cPanel customers will have to request SSH access via support ticket.  LiPanel customers will have SSH available by default under Dev -> Terminal

  • ssh, shell access, how-to