We offer a wide range of SSL certificates for all levels of usage and security. You will need a dedicated IP address to utilize these certificates.
Due to the shrinking availability of ipv4 addresses, we do require justification for IP usage. Please contact Sales or Support prior to ordering, you may not actually need an IP.
Customer Bill of Rights
As a customer of Lithium Hosting, you have the right to expect:
The absolute latest in security. Security is Priority 1 with us. We deploy the
latest security measures and constantly update our defenses.
Performance & Reliability. We deliver 99.7% uptime. We never oversell servers
causing a traffic jam that slows everything down. Although extremely rare, server crashes set off
all kinds of warning bells and whistles in our headquarters. Rest assured they get the quickest
possible response. Your data is securely backed up so the rare server crash won't take all your
content with it.
Respect. We strive to give our customers the same treatment as we would expect if
the tables were turned. The Golden Rule isn't just an ethical code; it's the best business
Honesty. Honesty can be hard when 1) you've screwed up and/or 2) it's something the
other person doesn't want to hear. But honesty really is the best policy and we stick to it even
when it means admitting an error or telling a customer something they probably don't want to hear.
In our book, it's better to be honest and lose a customer than be dishonest to retain one.
Transparency. We'll be clear, transparent and straightforward in our offerings. No
hidden fees. No hidden limits. No games. No Bullshit. Our goal is to fully disclose in
easy-to-understand detail 100% of what you are getting for your money. No fine print. We're
confident that once you understand what our plans do and do not include, you'll see Lithium Hosting
is the best value in the industry.
We won't try to "upsell" you. We're not in the business to lure you in only to try
and upsell you to something more expensive. We clearly lay out the features of our plans and let you
decide. If there is any doubt, we always recommend starting with the lower-priced option.
The price is the price for life. When you sign up for a service, that's the price
you will pay throughout the continuous duration of that service. Period. So if you sign up for a
hosting plan that costs $3.95 a month, as long as you keep that plan active, it will remain $3.95 a
Domain renewal pricing can vary based on 3rd party price changes and is exempt from this
Prompt reaction to service tickets. We have a hate/love relationship with help
tickets. We hate whenever someone has a problem that prompts a ticket. Our disciplined maintenance
practices help limit the number of service tickets we get. But we also LOVE that service tickets let
us attack a problem and solve it for our customers. There is no need to call us to make sure we got
your help ticket. We watch for them. We check constantly. We're automatically alerted, and we're all
over them when they come in.
Admission of mistakes. We hate "the company is never wrong" mentality. Everyone
makes mistakes, including us. Because we value honesty, if we make an error, we'll admit it. We'll
apologize. We'll make it right as best we can and we'll learn from it. If you ever think we've made
a mistake, please let us know. We'll honestly look into it and discuss it with you, and if we made
an error, we'll apologize and eagerly correct it.
No overselling of servers. Lithium Hosting is not a virtual slumlord. We only sell
quality server space and are vigilant about maintaining top security and performance. We never pack
too many accounts onto one server, which ensures your site will remain as quick and reactive as